Capitec news

The bank has a customer base of 16.7-million, some of whom are registered for the online banking service which is affected. The problems started on Thursday ...

Discovery Bank and Standard Bank appeared to join in the fun, with Discovery telling people they “really cannot struggle like this”. ATMs and other services were also affected on Thursday, but the bank reassured clients on Friday morning that they could “continue to make use of card payments and ATMs”. “We are absolutely committed to resolving this as soon as possible and have a team of technology experts correcting the problem,” the bank said.

Capitec Bank says it is still experiencing infrastructural problems in the central servers that support its banking channels. Moneyweb checked the mobile ...

This follows after the bank tweeted on Thursday morning that it was aware of client’s connectivity issues with its app, internet banking and USSD services. The bank says clients can still make use of ATMs and bank cards for payments. For the past 24 hours, clients have only been able to use Capitec’s ATMs and bank cards for transactions while its mobile banking application, USSD and internet banking services remain offline.

The bank's downtime across all its digital banking channels enters day two, with its branches all being offline.

Some of the bank’s customers have been raising concerns about their funds possibly disappearing from their bank accounts. “Capitec Bank is still experiencing an infrastructure problem in the central servers that support our banking channels. We realise this is a terrible experience for our clients and apologise for the inconvenience if you have tried to make use of our banking app, USSD and internet banking in the last 24 hours.”