RSAWeb

2023 - 2 - 1

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Image courtesy of "Moneyweb.co.za"

RSAWeb hit by massive outage (Moneyweb.co.za)

Cape Town-based internet service provider RSAWeb suffered a massive outage for most of the day on Wednesday, with the company confirming that the outage led ...

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Image courtesy of "MyBroadband"

Big RSAWeb outage (MyBroadband)

RSAWeb customers across South Africa have been having problems accessing the Internet from around 07:00 AM on Wednesday.

That compares to a typical daily average of 56 reports. [In an update on Twitte](https://twitter.com/RSAWEB/status/1620756571121913856)r, RSAWeb said its engineers had identied the root cause of the problem but restoration of services would take “some time” due to the extent of the issue. [ latest update at 09:39](https://twitter.com/RSAWEB/status/1620688317611384837), the ISP said that customers with fibre, hosting, and VoIP services could experience intermittent or no connectivity. [update at 08:38](https://twitter.com/RSAWEB/status/1620672856983236608), RSAWeb said its network was experiencing disruption to “key services” affecting cloud and RSAWeb internal systems. [Twitter ](https://twitter.com/RSAWEB/status/1620646112343502848)pages, informing customers that it was observing a service-impacting event on its cloud. [But numerous RSAWEB fibre customers](https://twitter.com/search?q=RSAWEB&src=typed_query&f=live) from all over the country responded and said they either had intermittent connectivity or could not use the Internet at all.

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Image courtesy of "Stuff Magazines"

Loss of RSAWeb service results in widespread internet outage ... (Stuff Magazines)

If you're currently facing internet connectivity problems, this could be why. Internet service provider (ISP) RSAWeb has reported a...

[posted an update on Twitter](https://twitter.com/RSAWEB/status/1620672856983236608) at 08:38 am, saying the disruption was now affecting key services and its internal systems. Customers will experience degraded/disrupted internet, Mobile APN, VoIP, and Cloud services while we work on restoration. Restoration will take longer than expected.

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